Warranty

Product-specific warranty coverage

Warranty coverage can differ from one product to another. Any voluntary manufacturer warranty, including its duration, coverage and claim conditions, will be stated on the relevant product page or in the product documentation. No additional store-wide warranty period is offered unless it is expressly stated for that product.

To ask about a product issue or make a warranty enquiry, email us with your order number, the product name and a description of the issue. Photos or video may help us assess your enquiry. Please keep the item and its packaging, and do not return it unless we have provided instructions.

Australian Consumer Law

Australian Consumer Law provides consumer guarantees that cannot be excluded. These rights apply independently of any voluntary product warranty and may entitle you to a repair, replacement or refund depending on the circumstances and the nature of the problem. Nothing on this page limits or replaces your statutory rights.

Contact

Email hello.frontierflint@gmail.com and include your order number so we can help.